Privacy Policy

Last Updated: 20 Sept,2024

At Vanguard Management Solutions (“we,” “us,” or “our”), your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our website, you agree to the collection and use of information as outlined in this policy.

1. Information We Collect

We may collect the following types of information from our clients, website visitors, and debtors:

• Personal Information: This may include your name, contact information (email, phone number, mailing address), payment details, and other information necessary to provide our debt collection services.

• Account Information: Information related to the debtor accounts that you provide to us, including amounts owed, account numbers, and other relevant financial details.

• Automatically Collected Information: When you visit our website, we may collect information about your device, browser, IP address, and browsing activity through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide debt collection services to our clients;

• To communicate with you regarding our services or your accounts;

• To process payments and manage financial transactions;

• To comply with legal obligations and regulatory requirements;

• To improve and personalize your experience on our website;

• To protect the security and integrity of our services and website.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, legal advisors, and IT service providers.

• As Required by Law: We may disclose your personal information if required by law, regulation, legal process, or government request.

• For Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your use of our website. Cookies help us understand your preferences and improve your experience. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our website.

6. Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.

• Correction: You may request corrections to any inaccurate or incomplete information.

• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.

• Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any websites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete the information.

9. International Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred, stored, and processed in the United States, where our servers and operations are located. By using our services, you consent to the transfer of your information to the United States.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after any changes to this policy signifies your acceptance of those changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Vanguard Management Solutions

8403 Pines Blvd 217 146, Pembroke Pines, FL 33024, USA
(507) 713-5907
k.jacob@vanguard-management-solutions.com

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